When Technology Answers and Responsiveness Matter, What Do You Do?
Every business in Geelong and across Victoria has a “plan” to deal with IT questions.
Here are the “plans” that we’ve come across over the years.
- Panic and begin frantically to call all the numbers of computer-fix-it guys on Google
- Call the regular IT repairman and hope that he isn’t busy, sick, or on vacation
- Get in touch with a dependable break/fix IT contractor and then pay big hourly/materials bills
- Call the Managed IT Services partner and get timely repairs within the budgeted monthly subscription payment that’s already in place
Each of these “plans” coincides with a maturity stage within a company. Usually, companies begin with no plan and no conception of the level of IT support they will need. Progressively they come to understand that having a budgeted monthly payment with a team of IT specialists is the best way to protect their uptime and workflow.