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Alleviate Customers’ Booking Frustrations with Microsoft Bookings
Microsoft Bookings: Part Of Your Microsoft 365 Subscription For service-based businesses, a significant paint point in the customer experience is the simple process of scheduling an appointment. A traditional appointment-booking…
Microsoft Office Lens Lets You Scan Virtually Anything
How Microsoft Office Lens Lets You Scan Virtually Anything As businesses move online, more of their documents become virtual. Even with the mass migration to the digital world, however, there’s…
Did You Really “Reply All” On That Last Email?
Office Workers Rejoice: Microsoft is Finally Subduing the Dreaded’ Reply All’ Do never-ending reply-all threads emails put a damper on your business chewing up precious time and resources? The good…
Are You Ready For Pandemic 2.0?
Will We Have Another Wave Of COVID-19? Dr. Anthony Fauci has made clear that he is almost certain the novel coronavirus will come back in the fall. Even so, a whopping 42%…
Microsoft Outlook: FindTime With Colleagues
Everything You Need to Know About Operating and Using FindTime Scheduling meetings seems like it should be an easy task. However, anyone who does business knows with everyone’s busy schedules…
Microsoft Teams Options Improve Remote Presentations
Microsoft Teams Options Improve Remote Presentations Until the recent rollout of Microsoft Teams background customization feature, videoconferencing was a sometimes less-then-enviable communication vehicle. Users would have to tidy up the…
Cybercrime & Coronavirus: What You Need to Do to Protect Business, Employees, and Profits
Cybercrime Spikes During Coronavirus: Tips to Protect Your Business Learn why cybercrime tends to spike during times of global crisis. Get tips on how to protect your tech environment from…
What You Need to Do to Protect Your Team From Coronavirus Phishing
How to Protect Your Business From the Surge in Phishing Websites Look at the spike in phishing websites during the coronavirus. Learn how cybercriminals are leveraging the pandemic. Find out…
COVID-19: Safety How to Clean Your Phone Effectively
How to Protect Your Phone From the Coronavirus Find out how long the coronavirus can live on your phone. Learn how the coronavirus gets onto phones. Get tips on how to…
What Is Two-Factor Authentication (2FA) and Why Does it Matter?
What Is Two-Factor Authentication (2FA) and Why Does it Matter? What is two-factor authentication (2FA) and why does it matter? If you are unfamiliar with this extra layer of protection…
Hackers Target Zoom Meetings for Cyberattacks
Zoom Scrambles to Address Cybersecurity Issues in Meeting Platform As the usage of Zoom has skyrocketed during the coronavirus outbreak, the company has had to respond quickly to security flaws…
Coronavirus Forcing Your Workers to Stay Home? Quickly Shift to an At-Home Team in the Midst of Crisis
How to Create a Work-From-Home Team Quickly As Your Business Deals With the Coronavirus Stay productive and secure your tech network as you deal with the coronavirus. Get support for…
Remote Workforces Deliver Business & Employee Benefits
When considering the employee and employer benefits of working remotely, businesses are wise to change. The alternative could make your outfit less competitive. If you would like to gain…
Coronavirus Spreads Computer Viruses as Hackers Target Businesses
Hackers Target Businesses Concerned Over COVID-19 Hackers are capitalizing on fear and concern related to coronavirus to launch ransomware and malware attacks. Here’s how to protect your business and employees.…
Top Tips for Improving Data Analysis with the IF Function in Microsoft Excel
Improving Data Analysis with the IF Function in Microsoft Excel Have you ever wondered what the IF Function in Microsoft Excel actually does? Here we explore a few top tips…
What Is Two Factor Authentication?
Protect Yourself – Use Two-Factor Authentication for Your Business Learn about what two-factor authentication is and how it works. Once you understand its benefits you will see how helpful it…
Does Your Cybersecurity Plan Include Incident Response Measures?
Has Your Business Fallen Behind In Its Incident Response Strategy? Incident Response plans are proving to be a key element in data breach recovery. That’s why proactive industry leaders are…
Know the Digital Threats: 6 Dangerous Malware & How to Stop Them
Know and Protect Your Network From These Malware Threats Every day, new malware is discovered that threatens U.S. business and individual security. Continue reading to learn about six of the…
Use SharePoint to Keep Business Data Organized
Metadata Gives You Control of Disorganized Online Filing Systems SharePoint gives you a simple solution to keep your online files organized, using metadata to create customized ways to sort and…
Is Your IT Company Doing These Bad Cybersecurity Practices?
Watch Out for These Bad Cybersecurity Practices in Your MSP How good is your MSP at providing security for your business? Watch out for these potentially harmful cybersecurity practices in…
Ransomware Explained…
Ransomware is a form of malware that encrypts your files and demands a ransom payment in exchange for the decryption key. I put together a video that explains how it…
7 Myths Small Businesses Still Believe About PC Technology
The 7 PC Myths Draining Your Business Technology Budget Evaluating your business technology budget? These 7 PC myths could be costing you a lot of money. From slow computers to…
Bolster Cybersecurity Readiness with Strategic Investments
Bolster Cybersecurity Readiness with Strategic Investments Protecting your organization from cybercriminals is gaining complexity and requiring more resources than ever before. Do your leaders understand the implications of a lack…
These Phishing Headlines End Up Fooling The Smartest IT Professionals.
Modern Phishing Email and Article Headlines That Even Fool Savvy Tech Professionals Learn more about the kind of email phishing headlines that end up fooling the smartest tech professionals, and…
Hackers Increasingly Targeting Business Conversations
‘Conversation hijacking’ Seeks Sensitive Business Intelligence Your employees probably know not to open unexpected file attachments or click on random links, but what if an attachment arrives as part of…
What You Need to Know about Cyber Security
Cybersecurity education is essential in order to keep businesses one step ahead of this evolving space. Learn about types of attacks and preventative actions. Cyber solutions are the future of…
Keeping You Safe from Juice Jacking
Learn about juice jacking and how to prevent you or employees from becoming a victim. Here’s a new cyber threat to worry about: Juice Jacking. Read on to learn what…
Important Cybersecurity Warning
Have you been following the news lately? The recent events between the United States and the Islamic Republic of Iran are causing some concerns across the cybersecurity community. The Cybersecurity…
Reclaim Productivity with These Microsoft Excel Secret Shortcuts
25+ Microsoft Excel Shortcuts to Boost Your Productivity Are you getting your money’s worth out of this productivity tool? Find out how to save insane amounts of time and frustration…
Watch Out! Windows 7 Loses Support in January
Careful – Your Windows 7 Loses Support in January 2020 If you use Windows 7, you need to be aware that Microsoft will end support for your operating system in…
Getting Professional Data Analysis without Hiring Professional Data Analysts
Learn how AI helps businesses analyze customer provided data and IoT implementation important for growth, customer loyalty, and greater profitability. There is so much data available to your business but…
Incorporating the IoT to Improve Connectivity to Your Customers
Learn how the advent of the Internet of Things has improved device connectivity and enabled businesses like yours to delivery consumer-driven solutions. The Internet of Things (IoT) was first…
Why Managed Detection and Response is a Valuable Tool for Small to Medium Businesses
Managed Detection and Response could be the solution businesses are looking for in a world where cybercrime is on the rise and security experts are hard to find. Cybersecurity…
How to Hire Qualified Computer Specialists
Need to Hire a Computer Repair Specialist? 5 Criteria to Consider Are You Ready to Hire a Computer Repair Specialist? Read about the 5 Criteria You Need to Evaluate to…
Chrome Users Need to Update Now
Why Google Chrome Users Should be Concerned About Security Patches Does Your Organization Use Google Chrome? Find Out Why Recent Security Flaws Have Created an Urgent Need to Update Your…
4 Dangers of Hiring Printer Companies to Manage Your IT Services
4 Reasons Not to Hire Printer Companies Thinking about saving money on your IT services with a printer company? Learn about the pitfalls and dangers of relying on support from…
Downtime Is Extremely Expensive – Can You Actually Afford It?
Downtime is bad for business. Whether you agree or not, it’s a fact – just a couple years ago, small businesses with up to 50 million in annual revenue reported…
Microsoft Excel Experts SWEAR By This…
Businesses nowadays collect an incredible volume of data from various sources, including online sales, in-store-transactions, social media, and various other places. So how do you find value in that data?…
Which Cloud Storage is Right For Your Business
Don’t Be Confused When It Comes to Cloud Storage Options Cloud storage helps your employees share and collaborate like never before. Check out these three popular cloud storage solutions to…
5 Ridiculous Ways Technology Transforms Your Industry
Incredible Ways Technology Has Changed How We Do Business How has technology transformed your industry? Explore 5 important ways technology has recently changed how we do business, delight customers and…
Quickly Unlock Useful iTunes Store Applications that Are Blocked in Your Country
Unblock Geo-Restricted App Store or iTunes Content in a Few Clicks Discover how to quickly gain access to geoblocked apps via the App Store or iTunes with a few simple…
Can I Use Windows 7 After January 14, 2020 or Do I Have to Upgrade to Windows 10?
Can I Use Windows 7 After January 14, 2020 or Do I Have to Upgrade to Windows 10? If you’re still running Microsoft’s Windows 7 on your computer, maybe it’s…
No quicker way to let ghouls into the network 👻
Ghosts, ghouls, and monsters, OH MY… Are you planning to let them into your network? Seriously… Cybercrime is rising at an incredible rate. A network is attacked every 39 seconds.…
Who Wants to Become Part of an Elite Group of Business Executives?
Who wants to move past being a typical company with lackluster cybersecurity measures that WILL eventually lead to a data breach? Welcome to the progressive group of business executives who…
Security Checklist for Business
Security Essentials for Business Cybercrime is on the rise, and businesses must be proactive with their cybersecurity programs. Learn what to look for when choosing an MSP for your organization.…
This free training could save you thousands…
Ransomware attacks are growing a staggering 350% each year. And to make matters worse, 43% of all cyber-attacks are aimed at small businesses. Why? Because more often than not, they…
MSP Vs. In-House: The Pros and Cons
What Are the Pros and Cons of an MSP Vs. In-House IT Services? Many businesses struggle with how to choose an IT services team. Should you hire in-house or go…
Are you ready for the New IOS? Here’s How to find out.
Are you excited about all the new iOS 13 features like Swipe to Type and Improved Dark Mode? Before you install, make sure your device is ready for iOS 13.…
Top Reasons to Jumpstart Your Business’s Paperless Initiative
Jumpstart Your Business’s Paperless Initiative Want to “go paperless” with your company? See the many benefits of paperless business and learn how to jumpstart this initiative for effective results. …
Managed Services SLAs: What Should You Expect to See?
Key Things to Look for in Your Managed Services SLA When you hire an MSP, you must sign a service level agreement. Here’s how to evaluate your SLA and ensure…
Using the Cloud to Boost Business
Boost Business with the Cloud Using the cloud offers a variety of benefits for your business. Find out more about how you can use cloud technology to boost business. …
Small Business Tech Tips
When chosen carefully, technology can make your work life (and your employees’) a lot more efficient. But without the help of an expert IT company, how can you be sure…
September’s Free Online Microsoft Training
Every month, we host Microsoft Office and other technology training sessions. Our training sessions are completely free of charge and are available “on-demand”. Yes, you can tune-in whenever and wherever…
The Evolution of MSPs and the Benefits of Using Them
MSPs and How They Developed Over Time MSPs provide specialized services to small businesses who may not be able to hire a full staff of professionals. Small business owners…
Using Managed IT Services to Save You Money
How Using Managed IT Services Saves You Money in the Long Term Wondering how to make your business’ IT run better without costing more? One popular option to consider is…
4 Ways IT Outsourcing Helps Your Business
Do You Know the 4 Ways IT Outsourcing Improves Business Success? Many small and mid-sized companies underestimate the drawbacks of not having top-tier IT professionals in place. These 4 benefits…
Ask Smart Questions about Solutions and Technology Expertise to Find a Superior IT Service Provider
Here Are Top Questions to Ask Potential IT Service Providers Discover the most important questions to ask about products, quality, expertise, competency, security and breadth when selecting an IT service…
Why is Effective Business Continuity Management Important?
Why is Effective Business Continuity Management Important? Business continuity management (BCM) denotes how organizations plan for and respond to risks. Mission-critical functions must continue to run after disruptions such as…
Ready for Disaster? Tips for Creating a Smart Business Continuity Plan
Mitigate Disaster with a Comprehensive Business Continuity Plan When you create a detailed business continuity plan, you can keep disaster from disrupting your operations. See how to get started here.…
Six Advantages to Hiring a Local IT Company
Why You Should Choose a Local IT Services Company Learn about 6 advantages to hiring a local IT services company to support your technology needs, including knowledge of the local…
Australian Democracy is Protected by New Cyber Security Service
Australian Democracy is Protected by New Cyber Security Service Microsoft has opened up its new Defending Democracy Program to Australian entities in the security and political arena to help protect…
The End Of Windows 7
As of January 14th, 2020, Microsoft will be ending all support for their hugely popular Windows 7 operating system, which has technology professionals strongly recommending businesses upgrade to Windows 10…
Australian Businesses Closed Due to Phishing Freight Scam
Australian Businesses Closed Due to Phishing Freight Scam Several Australian businesses have become the targets of a phishing freight scam losing an average of $30,000 to $100,000. Phishing is…
Secrets to Searching Tabs on Chrome (It’s Time to Get Organized!)
Save Time and Headaches by Searching Your Open Tabs Instantly It is easy to lose track of which open tab contains the information you need when you are researching. Use…
NSW Police Shut Down Telecom Scam Preying on the Elderly
Australian police ended a telecom scam in NSW closing the door on millions of dollars in theft. The New South Wales Police has shut down a Sydney-based syndicate with members…
2019 Cybersecurity Trends: Preparation for a Cyberattack
How familiar are you with all of the types of cyber attacks your company can become a victim of? The list of companies who have faced a cyber attack recently…
Capital One Data Breach Affects More Than 100 Million Customers
Capital One Data Breach Affects More Than 100 Million Customers and Small Businesses in The U.S. & 6 Million in Canada On July 29, 2019, Capital One reported that their…
Clearing Up The Cloud – Have You Harnessed Its Strategic Advantages?
The cloud may still feel like a new technology – but in reality, it’s been around for more than 10 years now. Does that make you feel old? Let’s be…
How To Download Audio From Facebook Messenger
How To Download Audio From Facebook Messenger Facebook Messenger is one of the most popular chat and messaging services in the world. Increasingly, Facebook Messenger is increasingly being used to…
myGov Outage Upsets Tax Return System Causing Mayhem
myGov Outage Upsets Tax Return System Causing Mayhem If you’ve experienced difficulties with the Australian Government’s myGov website, you aren’t alone. The myGov portal — the online system that Australians…
Online Free Excel Training: Tips & Techniques For Managing Workbooks
Organization Shouldn’t Be Complicated Out of all of Microsoft’s Office programs, Excel is one of the most universally used. What started out as a fairly basic spreadsheet program has evolved…
How to Know When to Outsource IT
Nearly every company must now rely on technology on a daily basis. For most companies, the role of technology will only grow in the future, making it even more important…
Microsoft Defender ATP Security for Macs
Microsoft Defender ATP Security for Macs Microsoft Defender ATP (Advanced Threat Protection) is a program that detects ongoing attacks on corporate networks, blocks any that are malicious, and then provides…
What Are the Top Tips for Choosing the Best IT Company?
What Are the Top Tips for Choosing the Best IT Company? Website outages, cybersecurity attacks, and any number of other IT incidents can cost your company hundreds or even thousands…
How Can You Encrypt Files and Folders in Windows 10, 8 or 7?
How Can You Encrypt Files and Folders in Windows 10, 8 or 7? You can encrypt files and folders in Windows (vers. 7-10) using BitLocker. This Vista operating system extension…
Microsoft Office 365 and Your Business: Boost Productivity with the Right Tech Tools
Microsoft Office 365 and Your Business: Boost Productivity with the Right Tech Tools The workplace is becoming more and more digital every day. New tech tools are developed regularly, and…
Slow Broadband Speeds Caused by NBN’s Copper Connections
Broadband internet service isn’t providing the speeds advertised. Modems provided by Australian internet retailers aren’t capable of delivering 100 Mbps download speeds over the average fibre-to-the-node connection, according to the…
Habits You Want From Your Technology Partner
Habits You Want From Your Technology Partner When you are running a business, you want your technology to integrate well with the other tech you use in your business and…
Why Is Wi-Fi So Slow on My Phone?
Just about nothing is more frustrating when using a smartphone than connecting to a sluggish or broken Wi-Fi network. In most places, mobile data is so effective and speedy these…
Which Office 365 Plan Works Best for Your Organization?
Microsoft Office products have become ubiquitous throughout a range of industries, and there are more choices than ever before to find the suite of professional office software tools you need…
How to Password Protect an App on Your Android Device
Have you ever wanted to put access to certain apps on your phone or tablet under an extra layer of security? There are all sorts of reasons people might want…
What Are the Chief Benefits of Cloud Computing?
Chances are, you already use cloud computing in your personal life with applications such as Facebook, Gmail, and Dropbox. But what about your business? According to a recent study, 31%…
How to Keep Your Business Safe From the Dark Web
Assassins for hire, drugs by mail order, and fake passports: What do all these things have in common? You can find them all on the dark web. “Okay …” you may…
Top 6 Questions to Ask When Hiring a Managed Security Service Provider (MSSP)
It’s not surprising that many companies in a range of industries are hiring managed security service providers (MSSP) to manage their specific security initiatives or outsourcing their entire security program…
Teams or Slack: Why Organisations Use One or Both
Microsoft Teams and Slack are both team collaboration applications with large percentages of the market. Both apps have their adherents, but what’s most interesting about them, is that many companies…
How To Remove Microsoft Office Metadata?
This article covers the definition of metadata and how to view, manage and delete it in Microsoft applications. What is Metadata? Metadata is information about your data. It contains facts…
What Is Managed IT Services & Who Provides Services
As managed IT services have grown in popularity, you’ve probably heard the concept touted often as the answer to your business’s IT woes. Still, there can be plenty of mystery…
What Is NDB Scheme?
The NDB scheme, or Notifiable Data Breach scheme, is a requirement that was developed by the Australian government for all agencies and organisations regulated under the Privacy Act 1988. These entities…
Healthcare Guide to the DTA’s New Secure Cloud Strategy
Creating a secure, usable network of systems is top-of-mind for Australia’s Digital Transformation Agency (DTA). The recent growth of security challenges for organisations of all sizes has caused this government…
How to Make Calls with Amazon Alexa
Did you know you can use just about any Amazon Echo device to make phone calls for free? You can do the same in the Alexa app on iOS…
Important Warning From The FBI
Hackers Now Using HTTPS To Trick Victims Via Phishing Scams Everything you’ve heard about the safety of https sites is now in question. According to a recent FBI public service announcement,…
How Much Should A Small Business Spend On Information Technology?
For small businesses, information technology spending is always a balancing act. On the one hand, you need to keep to your budget to maintain financial stability and weather the unexpected.…
How to Create a Strong Password You’ll Remember
Nearly every site or service we use online requires a username and password. Remembering hundreds of unique passwords is just about impossible, and reusing passwords across multiple sites can be…
How to Find the Right IT Services Company
If your business has made the decision to contract with an IT services company for IT support, you’ve made the right choice. However, you’re not done yet. You still need…
Was Your Photo and License Plate Number Breached?
CBD Reports 100,000 Photo and License Plate Breach The U.S. Customs and Border Protection (CBP) reported today that nearly 100,000 travelers’ photos and license plate data were breached. If you’ve…
3 Reasons to Regularly Test Business Systems
Protecting your business requires more time, effort and energy from your technology team than ever before. Business systems are increasingly complex, requiring staff members to continually learn and adapt to…
Are You Prepared? Your 9 Step Local Business Disaster Recovery Plan
Are you prepared for disaster to strike your business, whether natural or manmade? Many businesses aren’t. They either have no business disaster recovery plan, or the one they have is…
How to Find Someone’s Email Address
Email is a great system when it works well, but it has some frustrating limitations. You have to know someone’s email address to be able to reach them via email,…
LabCorp Data Breach: What We Know
Are You One Of Many Affected By The LabCorp Data Breach? Financial & Personal Information of 7.7 Million Exposed Just yesterday we wrote about the Quest Diagnostics’ breach affecting nearly…
Quest Diagnostics Breach: Latest News
Are You One Of Many Affected By The Quest Diagnostics Breach? Financial & Medical Information of 12 Million Exposed Quest Diagnostics reports that almost 12 million people could have been…
How to Cyber Secure Your Company in 60 Minutes or Less
In today’s digital economy, cybersecurity is just as important as traditional, physical security. Many small businesses that wouldn’t dream of leaving their stores or offices unlocked and unguarded give little…
SharePoint Introduces Intelligent Workplace Through Home Sites
Microsoft recently announced major enhancements to Microsoft 365 (yes, you read that right — Office 365 is now a part of Microsoft 365), including significant upgrades to SharePoint. The innovation…
How To Show PowerPoint Slides In A Microsoft Teams Meeting
In today’s tech tip, learn how to make the most out of your Microsoft Teams meetings by showing PowerPoint slides directly in the virtual meeting window. Watch the video below,…
How Multi-Factor Authentication Removes Bad Actors
Multi-factor authentication is a polarizing topic in business and technical channels. While business users are often quite fussy when asked to establish a secondary method of accessing their secure accounts…
What You Need to Know About NextGen Malware and AntiVirus Protection
If you’ve heard the terms “NextGen Malware and Antivirus Protection”, you might think they were made up by a marketer who had a few too many lattes — but this…
5 Ways Managed IT Services Is the Right Choice for Your Business
Choosing a managed IT services firm to handle your business’s IT is the right choice for many businesses. Here are our top 5 reasons why. 1. Focus on Your Business’s…
What Are the Benefits of SD-WAN for Today’s Businesses?
Ensuring that you have a high-speed, highly reliable digital connection to the world is crucial for today’s technology leaders. Business professionals are now accustomed to near-instant access to the information…
Pick the Perfect Meeting Location Using Outlook Mobile
Microsoft’s Office suite makes it easy to schedule meetings, reserving the right room and inviting all the right people. Many people think they can only use these powerful features…
Small Business Guide to Protecting Critical Data
Small businesses technology and business leaders may feel as though their data is safe, but nothing could be further from the truth. According to SmallBizTrends.com, nearly 43% of phishing campaigns are targeted…
Managed IT Improves Processes, Adds Value
If you’re running a small to medium business (SMB), you’ve probably come across the term “managed IT” or “managed IT service.” What is managed IT, and what can it do…
Critical Update From Microsoft: Remote Desktop Services
Impacted Systems: Windows Server 2003 Windows XP Windows7 Windows Server 2008 Nonimpacted Systems: Windows 10 Windows Server 2016 Windows Server 2019 If you are still using Windows Server 2003 or…
Does Open Source Software Have a Role in Enterprise IT?
Open source software has come a long way since the 1980s. Back when the concept was first developed, it was a philosophical revolution in the software world. Releasing software for…
What Is PII, Non-PII, and Personal Data?
Data security becomes more important with each passing year. It’s important to have a good understanding of the terms that both governments and the information security industry use. Understanding these…
Plan The Perfect Microsoft Office 365 Migration
If you’re trying to figure whether Microsoft Office 365 is right for you, then migration should be one of your primary concerns. When it comes to a cloud-based suite like…
Malware attack hits US accounting firms
A major accounting software and cloud services company has been hit by malware, affecting their many clients across the US. Wolters Kluwer, a major provider of tax accounting software and…
What Is Open Source Software?
For today’s tech blog we’re going to discuss open source software. What is it, and how is it different from other types of software? In simple terms, open source software…
Outsourced Onsite Tech Support: Where Can You Turn?
When your server shuts down or you can’t find your data files, you need help right away. But if you don’t have tech staff onsite, you’ll just have to sit…
How Can You Save Money With The Cloud?
Cloud computing transformed the way companies approached their infrastructure. You’re not locked into using on-site resources only. Instead, you have access to a range of cloud-based service providers. It’s common…
Microsoft Accounts Targeted For Months, Hackers Serve A Security Reminder
Microsoft began notifying Outlook.com users of a 2019 security breach that occurred between January 1st and March 28th. Hackers were unintentionally given unauthorized access to some accounts, where they were…
Can Outsourcing Help Your Business Grow?
If the thought of letting go of crucial parts of your business gives you the hives, it’s time to get real about outsourcing. It’s practically impossible for one individual or…
Australian Tax Office Issues Tax Refund Scam Warning
As tax season rolls around, another tax scam has reared its ugly head, this time in Australia. This particular scam is fooling so many people that the Australian government’s Taxation…
Be Aware: ASUS Update Tool Hijacked By Aggressive Hackers
Large software and hardware manufacturers are generally a trusted source for updates, but that same level of trust with consumers is what makes these groups a heavy target for hackers.…
Tech Education: What Is A Firewall?
Firewalls were developed over thirty years ago and function as the first line of defense for many business networks. This piece of network equipment is a perimeter defense that determines…
What Are the Benefits of Outsourcing IT Services For Small Business?
There is a point in every small business’s lifecycle when technology becomes integral to the business. With some organizations, this could be the first day they are in existence —…
Eliminate Distractions In Your Work Day
Our days are full of distractions, from phones that don’t stop ringing to apps that don’t stop dinging. Each time we pause from one task, it takes us several…
Are You Budgeting for Cybersecurity as You Would Other Expenses?
It’s difficult to scan through any news site and not see mention of yet another cybersecurity breach at an organization, and the devastation that can be caused to that business…
What Exactly Does A Managed IT Services Company Provide?
Running a business requires a great deal of focused attention. Unfortunately, when your technology team is spending a great deal of time dealing with login problems, software licensing, cybersecurity and…
Microsoft Excel Training [Free Online Course]
Microsoft Excel Training Excel is one of the most versatile and most useful programs in the Microsoft Office suite. It’s also one of the trickiest to master without a…
Are You Prepared For The End Of Windows 7?
Living in a technology era that sees device upgrades and new products on what seems like an almost weekly basis, it’s difficult to imagine that Windows 7 has remained in…
Windows 7 Support Is Ending
Did you know? Microsoft is ending support for Windows 7 in January 2020. Beginning this April, Microsoft will start displaying pop-ups on all Windows 7 computers alerting the users…
5 Things You Need To Know About the End of Windows 7 Support
Windows 7 has had a great run, but Microsoft has decided that it’s finally time to retire the platform. Windows 7 isn’t being deprecated by customers as quickly as Windows…
Your Guide To Microsoft’s End Of Support
In an ideal world, you’d never have any technical issues, and you’d never have to call Microsoft technical support. Everything should work perfectly, without bugs, slowdowns, crashes, or corruptions. Of…
Review Your Calendar Monthly For Better Perspective
Life is extremely busy with people scheduling every moment of their day while still looking back and wondering where their month has gone. It’s all too easy to find…
Severe Ransomware Attack Hits Global Firm
Norsk Hydro just got hit with a major ransomware attack that took down their entire worldwide network. It happened this morning, Tuesday, March 19, 2019, and we wanted to share…
New Threat Advisory: TrickBot (Warnings/Recommendations)
TrickBot is up to its tricks again. Once cyber experts get a handle on it, TrickBot releases new modules that advance its capabilities. Here’s what you need to know to…
What Are The Benefits Of Managed Services To Local Companies
Depending on their scope and impact on your workday, tech issues can take hours to resolve, if not days. In some cases, you may spend far too much time tracking…
Top New Additions To Microsoft Office 365
Microsoft Office 365 has rolled out an impressive array of new features that business owners will appreciate. These range from handy mobile-to-PC interactions to intuitive, behind-the-scenes IT integrations to keep…
Is Having a vCIO Essential?
Are your company processes aligned with the technology you have? Have you purchased different software for different things when one software could have been used for multiple things? Do you…
Warning: Foreign Hackers Compromised Citrix Systems
Citrix said the FBI warned them on Wednesday, March 6th that hackers compromised its IT systems and stole “business documents.” Citrix doesn’t know precisely which documents the hackers obtained nor how they got in. It’s suspected that…
What Is This Chromium Application That Just Appeared On My Computer?
Have you seen a new application — Chromium — suddenly appear on your computer? It’s likely that if you did not intentionally download it, the app is malware that should…
What are the Top Benefits Of IT Services To Local Small Business?
Why Do Local Small Businesses Need IT Services? Many small business owners are entrepreneurial and want to do as much as possible on their own. However, specific tasks require technical…
Building A Network Hackers Can’t Crack A Priority In Australia
Sadly, hackers are something that many companies have to deal with on a daily basis. What might seem like a fairly uncommon problem is actually more widespread than you might…
Understanding the Value of Managed IT Services
Depending on their scope and impact on your workday, tech issues can take hours to resolve, if not days. In some cases, you may spend far too much time tracking…
What Are Some Common Myths With Managed IT Services?
Managed IT Services is a transaction often required by businesses large and small in order to operate efficiently. It’s unfortunate that some owners and managers misinterpret the scale of services provided by…
Moving Into A New Office? Don’t Forget About Your IT Services
If you’ve ever managed your way through moving your company to a new location, you know there are hundreds of details that need attention. If you’re about to do so…
Apple Tech Tip: How To Recover A File You Forgot To Save
It happens to the best of us. You’ve invested serious time and effort into a Microsoft Office file for an upcoming presentation. You may even be moments away from finishing…
Can 2 or More Monitors Increase Staff Productivity?
Looking for ways to help your team accomplish more? Consider equipping their workspaces with additional monitors. Skeptics are likely shaking their heads at this, wondering, “Will that really improve productivity,…
Australian MPs Concerned After Recent Cyber Attack
What happens when Australia faces a cyber attack? The Members of Parliament (MP) jump into action. They are concerned about the breach and they want answers. The MPs require that…
Facebook Finally Allows Users To Delete Sent Messages
Users of Facebook Messenger, which number over 1.2 billion people worldwide, now have a new feature that makes life a bit easier after making an “oops.” An oops is a…
What Is Customer Lockbox And Privileged Access Management In Office 365
Microsoft Office 365 is a suite of services that includes Customer Lockbox and Privileged Access Management. Both tools to assist customers in meeting their compliance obligations and maximizing data security…
Australian Parliament Considering Changes To Encryption Laws
In early December 2018, the Australian Parliament passed into law a bill called the “Telecommunications and Other Legislation Amendment (Assistance and Access) Bill 2018.” Australian and international technology companies immediately…
The Most Common Errors Local Businesses Make When Hiring an IT Consultant
Hiring an IT consultant is a proven method of boosting small to midsize businesses beyond their current capabilities. Rather than hiring full-time employees or tying up internal resources, businesses can…
How To Create A Photo Calendar In Microsoft PowerPoint
What Can You Use Personalized PowerPoint Photo Calendars for? A personalized photo calendar is a great way to provide loved ones with updated family pictures during holidays and birthdays.…
Hacked: The Australian Emergency Warning System — Is Your Business Next?
In Australia, citizens fear a terrorist attack or another national emergency just as much as the next country. For this reason, Australia has what’s called the Early Warning Network or…
How To Add A Contact In Microsoft Outlook
Adding a new name and email address to your list of Microsoft Outlook contacts is pretty simple. There are two different ways you can do it depending on whether you…
Urgent Tech Tip: Disable Facetime On Your iPhone
A major FaceTime bug discovered recently has left Apple device users skittish about yet another privacy concern and forced the tech giant to scramble for a fix for the issue.…
How To Create Org-Wide Groups in Microsoft Teams
As technology improves, so does the way professionals use their programming to increase productivity and efficiency. At one time, emails were the preferred communication between colleagues simply because it was…
4 Rock Solid Reasons Why Outsourcing Your IT Support Is A Smart Move
As a business owner, one of your most pressing concerns should be improving the technology that drives your business. There are so many reasons to care about your company’s IT.…
Windows 7: Under One Year Until Support Ends
Use Windows 7? Do you love your Windows 7? Will your need or desire to continue to use Windows 7 surpass this year? If so, you should be aware that…
3 Easy Steps To Secure Word Documents With A Password
Do you regularly send sensitive documents via email? If so, you are probably careful to double check that you have included the right recipient; you might even go one step…
FBI Warns Businesses Of Cyber Attack From China
Who Has Been Impacted by Chinese Cyber Attacks? At the beginning of the year, the FBI warned businesses to protect themselves from cyber attacks by foreign entities, saying activity has…
How Does Outsourcing IT Help Fuel Business Growth?
You already know what IT stands for: information technology. What you might not know is that most companies have a pretty poor grasp of how best to put IT to work for…
How Can Managed Services Benefit Local Businesses?
Using Managed Services is really about smartly growing your local business, especially if that business relies on technology to any degree. A Managed Service Provider (MSP) is a third-party contractor…
How To Add A Column From an Example In Microsoft Excel
Microsoft Excel has been around for ages. However, did you know that there are a whole host of functionality features to simplify your workflow and help you save time? One…
The 2019 Guide To Securing Microsoft Office 365
The importance of fully securing Microsoft Office 365 cannot be overstated. Recent statistics show that a hacker attack occurs every 39 seconds. Government agencies and retail, technology and healthcare industries are among…
9 New Game-Changing Additions To Microsoft Office 365
Microsoft recently announced several new updates to Office 365. These updates and additions will help organizations who want to streamline efficiencies and remain compliant with new regulations across numerous industries.…
SCAM ALERT: Google Play Gift Cards
If there’s a will there’s a way when it comes to scammers, especially with gift cards. Everyone loves gift cards. Consumers love how easy it is to purchase gift cards, use gift…
Should Your Business Upgrade It’s Website To WordPress 5.0.2
Only a few short weeks ago, we wrote about the introduction of WordPress 5.0 in early December and discussed whether or not your company should upgrade now, never or at…
Australian Federal Police Share Top Tips To Keep Kids Safe Online
Staying safe online is important for everyone, but especially for kids. Kids are the most vulnerable population online right now. They do not have the life experience to understand when…
Have You Made Up Your Mind Regarding Your 2019 Technology Plan?
December 31st is Make Up Your Mind Day As New Year’s Eve approaches, it’s time to remember its other name: Make Up Your Mind Day. As the last day of…
How To Make Your Presentations Rock With Live Captions & Subtitles in PowerPoint
PowerPoint is regaining a much-needed edge in the world of business presentations. Microsoft recently announced some new exciting and easy to use features that will improve presentation design for those who subscribe…
Better Online Security During the Back-to-School Season
It’s almost time for kids to go back to school. In addition to buying new clothes and shoes, have you also thought about ways to keep kids safe online? If…
Keeping Your Kids and Family Safe Over the Holidays
“Tis the season, and you’re looking forward to spending the holidays with your family. During this festive time of year, you and your family are making memories to last a…
WordPress Fixes Security Issues With 5.0.1 Release
In the first week of December 2018, WordPress announced the release of its much-awaited update WordPress 5.0. Researchers testing the new version almost immediately found several serious security issues which…
How To Use @Mentions In Microsoft Office
You have a lot going on during the business day and beyond, so any short-cut that adds productivity and efficiency to your day is a nice welcome. Microsoft recently updated…
Happy Wright Brothers Day – December 17
On December 17, 1903, Orville and Wilbur Wright made the first successful flight in a mechanically propelled airplane. To celebrate the accomplishment and commemorate the achievements of the brave brothers,…
6.8M Facebook Users Hit By New Photo Bug
Facebook has just announced that a Photo API bug gave app developers access to user photos outside of the scope intended for 5.6 million users. This includes granting apps access…
Sextortion Scam Pretending To Come From Your Hacked Email Account
A recent sextortion scheme highlights the vulnerability users face when their data is stolen and used against them. The widespread threat made it seem as though a hacker had compromising…
Happy National App Day: December 11th
Even though the word App is relatively new, it has become popular in everyday terminology as its uses have changed lives in the modern world. Almost all mobile phones are…
Important FBI/DHS Warning: Update On FBI and DHS Warning: SamSam Ransomware
The Department of Homeland Security and the Federal Bureau of Investigation issued a critical alert Dec. 3, warning users about SamSam ransomware and providing details on what system vulnerabilities permit…
Threat Advisory: SamSam Ransomware
SamSam Ransomware is becoming a massive problem for multiple industries across the United States. In fact, the problem is so big that The Department of Homeland Security, (DHS), National Cybersecurity…
What Are The Top 5 New Features In MacOS Mojave?
In late September, Apple released the latest version of its Macintosh operating system—MacOS 10.14. Known as Mojave, the update includes a variety of useful tools designed to delight casual and…
The Guide To Increasing Labor Efficiencies With Managed IT Services
Efficiency is one of the most challenging objectives for most companies to achieve. To be efficient, a firm needs to focus on optimizing limited resources to achieve the best results…
DHS/FBI Issue Critical Alert: SamSam Ransomware
The FBI and Department of Homeland Security (DHS) have issued a vital ransomware alert for the SamSam ransomware also known as MSIL/Samas.A. The FBI and DHS alert, issued on November…
Marriott Data Breach: What You Need To Know
Heads up if you’ve stayed or made reservations at a Marriott or Starwood property over the last decade. A major security issue was just announced and the scope of the…
Marriott 500 Million Person Data Breach (Questions/Answers)
How Marriott Got Caught In A 500-Million Person Data Breach Were You Affected? (Your Questions Answered) What Do We Need To Know About The Marriott Breach? Another big corporation got…
How Does Using Microsoft Digital Ink Improve Workplace Collaboration?
The integration of the Microsoft (MS) digital ink function and digital pen provides companies with a way to improve collaboration, increase out-the-box creativity, and drive innovation. Have you given thought…
What Is Small Business Saturday? (November 24th, 2018)
How do you usually shop when you need something like a gift for a friend, a new pair of shoes, or a bike for your son or daughter? Today more…
What Will it Take to Fully Deliver Australia’s Cybersecurity Strategy for Businesses?
Australia’s cybersecurity strategy, launched in 2016 by former Prime Minister Malcolm Turnbull, is in need of a stronger public-private partnership to deliver on its action plan items to improve security…
The Best Online Grammar and Plagiarism Tools for Checking Your Writing
Anyone who has passed a high school English class can tell you two things—writing is tough and plagiarism is wrong. Hiring an outside writer from a website such as Fiverr…
Is Google Maps The Next Great Social Network For Australian Businesses?
Google launched its Google Maps web mapping service in February 2005. The service stood out as innovative for the times, providing users with detailed satellite overviews of countries, cities, and…
How You Can Celebrate Entrepreneurs’ Day in 2018?
Look around you. Your desk lamp, your headphones, that smartphone in your hands — everything you own and use daily was created in the mind of an entrepreneur. Sure, it…
New Modems: The Solution for NBN Outages
National Broadband Network outages or NBN outages are usually focused on coastal Australian areas, which means all our major cities like Melbourne, Brisbane, Perth, Sydney, Adelaide, Camberwell, Ryde, Marrickville, Parramatta,…
How Do Australian Business Leaders Face the Digital and Innovation Divide?
American companies are making a play for Australia’s digital attention by offering innovative services. The dominance being imposed by foreign organisations should be viewed as significant forays into the country’s…
7 Reasons Teachers Need Office 365
Teachers are always striving to provide the best education possible for their students while often operating within strict budget constraints. Office 365 provides an abundance of technology that is often…
How New My Health Record Safeguards Protect All
As you likely know, when there is a My Health Record in place, one can privately view their personal health information online. No matter where they are, they have access…
Creating Video Marketing That Stands Out
It is hard to maintain a strong brand presence without video marketing. Whether local or national, brick and mortar or eCommerce, goods or services, video content is crucial to success…
How Did AI Transform The Financial Industry?
There were fears of job losses and machines taking over, but what’s happening in the financial services industry is anything but that. The finance sector is claiming greater benefits with…
Why is my Windows 10 Pro Deactivating?
If you are experiencing problems with your Windows 10 Pro operating system, you are not alone. Thousands of users from the US, Japan, and South Korea flooded tech message boards…
3 Types of Cyber Security Solutions Your Business Must Have
Cybersecurity is one of the main concerns for most businesses, and for a good reason. Companies of all sizes, from small mom-and-pop businesses to large corporations like eBay, are facing…
Skype to Microsoft Teams: Hints and Tips for Making the Move
Microsoft has announced that Microsoft Teams is about to become the primary communications client for users of Office 365. This means that an upgrade from Skype for Business to Microsoft…
10 Tips for Future CIOs
Are you considering taking another step forward with your IT career? With the dynamic, disruptive technologies emerging today, the opportunity to lead the technology initiatives within an organization is an…
What Is Background Blur With Microsoft Teams?
Remember that hilarious video of a BBC news reporter talking with a professor on camera, only to get upstaged by his family behind him? The professor is sitting in his…
Everything You Need To Know Before You Install A VoIP Phone System
Phone systems might not be the most exciting entity, but they are a necessity for almost every business. Unfortunately, many business owners have dealt with phone system failures and the…
Apple Introduces New iPad Pro tablets, Revives MacBook Air
At a special event in October 2018, Apple unveiled two new versions of two of its IPad Pro tablet, a new MacBook Air and an updated Mac Mini. For Australian…
Different Ways You Can Celebrate Love Your Lawyer Day
As a business owner, executive or manager, you may use a lawyer for many different reasons. You may need a lawyer to look over your business contracts, to help when…
Best Productivity Apps For Project Management
Productivity is key for any business in today’s competitive market. Even the largest companies can fall victim to dips in productivity, and this can happen for many reasons. Whether there…
What Is Microsoft Proposal Manager?
In the past, the proposal management process has been plagued by different data sources, manual methods, and a lack of collaboration across groups, despite the rise of industrial lending. Microsoft…
What Are We Most Frightened Of This Halloween?
7 Cyberattack Facts This Halloween we’re celebrating by sharing some scary cyberattack facts. Why? Because, unfortunately, cyber attacks are increasing. The cyber threat landscape is rapidly becoming more of a…
Should You Ban Laptops From Meetings?
Efficiency in the workplace is paramount to success. This concept is widely held across office environments everywhere. But while technology plays an increasingly valuable role in the way the world…
Do You Have Good Computer Habits?
We know it’s important to have good habits in many parts of our lives, from our work to our daily hygiene. However, quite a few of us forget that we…
Google My Business Reviews: The 3 Critical Things You Need to Know
Google My Business is an excellent tool for establishing and tracking your company’s online presence. Included in Google My Business are tools to help you manage customer reviews. However, in…
PSA Alert! Sleeping While Phone Charges
Read the following alert before charging your phone tonight and from this day forward. According to the Newton, New Hampshire, fire department’s PSA message posted on social media; it seems…
Happy Spreadsheet Day!!!
What Are You Doing for Spreadsheet Day? Spreadsheets: some people love them, some people hate them, and some people are a little afraid of them. No matter which category you…
October 16th Is Steve Jobs Day
Steve Jobs Day Sheds Light On Apple Founder’s Legacy In today’s modern world, the name “Apple” has become synonymous with technology. It’s no wonder then that Steve Jobs, the company’s…
Apple iOS 12: Top Features You Need to Know About
Apple iOS 12 has so many different new features available it’s almost overwhelming. From better password management options to the introduction of the Memoji, users will appreciate some of these…
How To Ensure A Secure Home Network
Most homeowners and renters understand the importance of home security. In fact, in today’s world, it’s not uncommon for homeowners to spend hundreds or even thousands of dollars on home…
October’s Featured Training: The ABCs Of Cyber Security
October Is Cyber Security Awareness Month Tune In At Any Time To Watch Our 15 Minute On-Demand Training Cyber Criminals Have A 6 Month Head Start. Is Your Business Protected? Find…
Google Shutting Down Google+
Google+ Social Media App Will Soon Move Off Into The Sunset Google+ has never really been a popular social media network. In fact, most people say they’ve never used it…
What You Need to Know About Secure Messaging Apps
You probably use messaging for communications every day, but how secure are your messages? Messaging apps are as susceptible to hackers as any other type of electronic communication, and if…
Facebook Data Breach
Are you aware of a potentially serious data breach involving Facebook? According to many top news outlets, 50 million users accounts may have been impacted and Facebook now faces potential…
New Gift Card Scam Hits Just In Time For The Holidays
There’s a new Gift Card scam going around that has already cost consumers lots of money, frustration, and headaches. Here’s how it works. You’ll get an email from a friend…
Important News: Potential Facebook Data Breach
Facebook Was Breached Were You Or A Facebook Friend Affected? Facebook has confirmed that more than 50 million user accounts have been breached. They made the announcement today, Friday, September 28th. …
What’s New in the September Update of Office 365?
The September update of Office 365 includes some major additions and changes to tools such as Microsoft Teams, PowerPoint, and Excel, just to name a few. It is important to…
Using OneNote on a Tablet: Surface Pro vs the iPad Pro
OneNote is a free application from Microsoft that allows you to collect notes in a variety of formats – handwritten text, typed text, digital drawings, photographs, links, screenshots, videos, and…
Did You Know That October Is National Cybersecurity Awareness Month?
Online security is something that should get everyone’s attention. Threats exist all around us: ransomware, viruses, spyware, social engineering attacks and more. There’s so much you need to know to…
Want To Learn 3 Cool Linkedin Tips?
Profile – Viewing – Searching We get questions from our clients about using LinkedIn all the time. And we get so many that we’ve been keeping track of some of…
The Intelligent New (and Awesome) Data Types Supported by Microsoft Excel
To date, Excel and similar apps deal primarily with text and numbers as data types. However, that tradition is about to be a thing of the past as Microsoft is…
Check Spelling With Microsoft PowerPoint 2016
If you’ve ever attended a high-level education course or business meeting, chances are you’ve come across the PowerPoint presentation. Microsoft’s PowerPoint program has been helping students and professionals organize their…
Master Google Search In Just 28 Minutes
This month’s training on demand focuses on helping you find the most accurate information you need on Google. We’ll leave no stone unturned in this 28-minute online training session. Learn…
Using Yammer With Office 365
Social media has become an integral part of everyday life for many people. From Facebook, to Instagram and Snapchat, a growing number of internet users are embracing the power of…
What Is a VPN, How Does It Work and Why Should I Use It?
Does it make you nervous when you consider how much of your personal information is essentially spread all over the internet? In spite of antivirus programs and firewalls, all data…
Windows 10 Enterprise Is Microsoft’s Most Secure Operating System Ever
Is Windows 10 Enterprise Right For Your Business? With the threats of cyber-attack at an all-time high, there’s no better time to reexamine your company’s operating system to see whether…
What Are the Top 10 Phishing Email Subject Lines from Q2 2018?
Hackers are constantly throwing in new and clever phishing attacks that threaten email users’ security. KnowBe4, one of the top security attentiveness and simulated phishing platform contributors recently issued the…
How Concerned Should I Be About An IoT Attack?
This video made by Cisco does an incredible job of showing how the Internet of Things (IoT) based attacks are already a reality in the business environment. The Internet of…
Is LinkedIn Feeling The Pressure From Competitors?
Communicate More Effectively With These New LinkedIn Messaging Features While Facebook and Instagram are the social networks of choice for the modern day mobile user, apps like LinkedIn haven’t lost…
Have You Heard Of Microsoft Whiteboard?
Create and Collaborate With The All-New and Completely Radical Microsoft Whiteboard What do most companies have in common these days? The need to collaborate on a multitude of projects. Enter…
Save Valuable Laptop Battery Life (Tips/Tricks)
How Can You Keep Your Laptop Running Longer? Getting work done in the airport or other remote location where you can’t find a spare plug to recharge your “dying” laptop…
Which Email Marketing Solution Is The Best? (Online Training)
Considering Working With An Email Marketing Solution To Help Grow Your Business? Email marketing plays a critical role in helping you to reach the right people and expand your client…
How to Connect an iPhone to an Amazon Echo Device and Play Music on Alexa
If you are a fan of smart devices, then you may already have an Echo device – Amazon’s line of smart speakers that connect to other devices using Amazon’s voice-controlled…
Microsoft Office Lens (How-To Article)
What is Microsoft Office Lens? Have you ever found yourself in a situation where you needed to send someone a handwritten piece of paper or an illustration on a whiteboard?…
June 2018 Update for Office 365
This article will cover a quick overview of the Microsoft Office 365 for June 2018 updates. The first step to making use of monthly or periodical updates is knowing that…
Quickbooks: Need A Quick Refresher?
Need a quick refresher or a complete introduction to one of the most popular small business accounting packages? Quickbooks is one of the top accounting solutions available to small businesses…
Security – The Biggest Challenge For Companies.
According to a recent survey, around 29 percent of companies named security as the major problems in the upcoming years. The current percentage is a ten percent increase from last…
Microsoft Launches Surface Pro 4 Replacement Program Due To ‘Screen Flicker’
Microsoft introduced the Surface Pro 4 Tablet some time back in 2015. It replaced an older model called the Surface Pro. Soon after the release of the Surface Pro 4,…
DON’T GET HACKED – 10 STATS THAT WILL SURPRISE YOU & 5 WAYS TO PROTECT YOUR BUSINESS
At nearly $1 Trillion in earnings a year, hacking is now at record proportions. Your data is a valuable asset, not only to you but to criminals as well. Don’t…